Krokio: front desk guide
Or press Ctrl+P (⌘P on a Mac).
Sign in
- Open your studio's address.
- Studio staff: sign in with Microsoft, your email, then the code we email you.
Book a private lesson
- Daily Roster › Book Individual Lesson.
- Student, instructor, time. Save.
- To move it: Reschedule Lesson.
Check in
- Private: Daily Roster › Mark as Taken or Mark as No-Show.
- Class or party: Group Rosters › Mark Attended or Mark No-show. Walk-in: Add Student first.
- Students may confirm a private lesson by scanning their instructor's QR code. You can always correct it.
Requests from phones
- They wait on the Web Desk. Answer them there, for example Book and confirm for a coaching slot.
Sell something
- Sales Desk › New Sale.
- A package, tickets or a gift card.
- The student, or a walk-in's name.
- Cash, card, cheque or gift card. Two ways? Split the payment.
Money owed and mistakes
- Paying the rest later: Receive Payment.
- Wrong sale today: Void Sale (same day only; not memberships).
- Refunds and write-offs: ask an admin.
Gift cards
- Sell: New Sale, add a Gift card line. The code shows once: write it down for the buyer.
- Pay with one: choose Gift card and type the code. What's left stays on the card.
Points
- Students › View Status › Redeem points…. 100 points = one bonus private lesson.
Classes and parties
- Full? Students can join the waitlist; the first in line is offered the seat.
- Tickets sell until the event ends. After the early bird, the full price is the door price.
- Tell everyone booked: Message everyone booked.
Need help?
- myamberagent.com/help
- support@myamberagent.com, with your studio's name and what you were doing.