Help › Students and messages

Gift cards and family accounts

Sell a gift card

  1. In Sales Desk, press New Sale.
  2. Add a Gift card line and enter its value.
  3. Take payment as usual.
  4. The card's code is shown once. Write it on the card or give it to the buyer straight away; afterwards staff only ever see its last 4 characters.

Pay with a gift card

When taking payment (in New Sale or Receive Payment), choose Gift card and type the code. The card can pay part of a sale, and whatever is left stays on it. Gift cards don't expire.

Keep track

The Gift Cards tab lists every card: when it was bought, by whom, its balance and its history. Admins can void a card, with a reason. Buying gift cards online is Coming soon.

Family accounts

Parents can book for their children from their own sign-in.

  1. On the child's student record, tick Has a guardian and choose the parent.
  2. Choose who gets the messages: the guardian or the student.

The parent picks which child they're booking for, and can switch between children. A child looked after by a guardian doesn't sign in on their own.

Parents can book, cancel and answer waitlist offers for their children. They see how many lessons are left, never money amounts: payments and points stay with your desk.

Something not as described? Write to support@myamberagent.com.