Help › Getting started

Your first day

Welcome to Krokio. Here is how to get in, find your way around, and what to set up before your first students book.

Your studio's address

Your studio has its own address: app.myamberagent.com/ followed by your studio's short name. We send it to you when your studio is ready. Bookmark it on the desk computer, and share it with your students and instructors: it is how everyone reaches your studio.

Sign in

  1. Open your studio's address.
  2. Press Studio staff: sign in with Microsoft.
  3. Enter your work email. We email you a one-time code; type it in. There is no password to remember.

Students and instructors sign in on the same page with their email address: they get a code by email, type it in, and they're in.

Finding your way around

Admins and front desk staff start on Home. The tabs along the top are the studio's day:

Admins also see Administrator (your staff), Payments, Accounting and Studio Health. Instructors start on Your week.

What to set up first

  1. Your students. Send us your list and we import it: Import your students.
  2. Your instructors and desk staff. Add front desk staff and admins.
  3. Your packages. Packages and selling at the desk.
  4. Your policies. In Settings › Policies: your lesson grid, lessons on credit, the waitlist and early-bird prices.
  5. Card payments. Connect your card payments account.

A first-steps checklist inside the app, a Help button on every screen and a practice studio to try things in are Coming soon. Until then, these pages and support@myamberagent.com are here for you.

Something not as described? Write to support@myamberagent.com.