Help › Running the day
Instructors' working hours and time off
Each instructor's working week decides when students can book private lessons with them. It lives on Instructors › Your availability.
Who sets the hours
- The instructor sets their own week in the instructor app.
- The owner and admins can set and change any instructor's week too, even before that instructor has signed in for the first time. Handy when you're setting up, or for an instructor who doesn't use the app. Coming soon
- The front desk can see the hours but not change them.
Both sides can change the same week, and the last change counts. Under the week you'll see who changed it last, and when.
Change an instructor's week
- Open Instructors, select the instructor, and go to Your availability.
- Tick the days they work and choose the start and end time for each. An instructor works one block of time a day.
- Press Save hours. New bookings follow the new hours from then on.
Lessons already booked never move
Changing someone's hours never moves or cancels a lesson that's already booked. If some booked lessons would fall outside the new hours, Krokio lists them first. You can go back, or press Save the new hours anyway: those lessons stay on the roster, and someone needs to move them by hand.
Time off is the instructor's own
Instructors book and end their own time off in the instructor app. The studio sees it on Instructors but can't change it. The longest time off allowed is set in Settings › Policies.
Related: Private lessons and coaching days, Booking rules.
Something not as described? Write to support@myamberagent.com.